Terms of Service

Last updated: February 2026

Service Agreement

Kadlo provides recruitment, consulting, and talent solutions. Specific engagement terms are detailed in individual contracts (MSAs, SOWs, or engagement letters).

Fee Structure

Outcome Packs: Fixed-scope, fixed-fee. As quoted in pack specification; milestone-based payments.

On-demand experts: Time-based or milestone-based. Rates and terms detailed in SOW.

Delivery-Critical Hiring: 25–30% of OTE; 1/3–1/3–1/3 fee schedule; 90-day replacement guarantee.

Intellectual Property

All deliverables produced under engagements are transferred to the client upon final payment, subject to SOW terms.

Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during engagements, subject to standard NDA provisions.

Limitation of Liability

Kadlo's liability is limited to fees paid for the specific engagement, except in cases of gross negligence or willful misconduct.

Governing Law

Contracts are governed by the jurisdiction agreed in the engagement letter, typically aligned with the client's primary operating location.

Contact

For questions about our terms, contact: [email protected]